Videographer Terms and Conditions

These Terms apply to wedding videography supplied by the person or business identified on your Booking Form, quotation and invoice, trading as One Vision Videography by Floyd. Floyd is licensed to use the One Vision Videography name and branding under a separate licensing agreement with the owner of the One Vision Photography brand. Unless your booking documents expressly say otherwise, Floyd is the independent supplier of the Videography Services. One Vision Photography supplies photography under its own agreement and invoice. A combined collection therefore involves two suppliers, two contracts and two invoices, even though both suppliers coordinate closely on your wedding day. Please read these Terms and all booking documents before signing or paying. Ask about any wording you do not understand.

1 Definitions
1.1 “Booking Confirmation” means Floyd’s written confirmation that the videography booking has been accepted.
1.2 “Booking Form” means the paper or electronic record containing the Client, Event and Videography Services details.
1.3 “Client, You or Your” means the person or people entering into this Contract. If two Clients are named, both are jointly responsible for its obligations and payments.
1.4 “Combined Collection” means an advertised collection containing both Photography Services and Videography Services.
1.5 “Combined Collection Price” means the total displayed price for a Combined Collection, including all mandatory charges and VAT properly chargeable.
1.6 “Contract” means the Booking Form, accepted quotation, Booking Confirmation, invoice, these Terms and any written amendment agreed with Floyd.
1.7 “Event” means the wedding, civil ceremony, reception or other event described in the Contract.
1.8 “Event Date” means the date of the principal Event.
1.9 “Floyd, We, Us or Our” means the legal person or business identified on the Booking Form, quotation and invoice as the supplier, trading as One Vision Videography by Floyd.
1.10 “Licensor” means the legal person or business that owns or controls the relevant One Vision Photography and Videography brand and has licensed specified branding to Floyd.
1.11 “One Vision Photography” means the separate supplier named in the photography booking documents.
1.12 “Photography Services” means photography and related products supplied under a separate contract by One Vision Photography.
1.13 “Videography Booking Payment” means the initial payment to Floyd stated in the Booking Form. It reserves the Event Date, forms part of the Videography Price and is not an additional charge.
1.14 “Videography Price” means the amount payable to Floyd for the Videography Services.
1.15 “Videography Services” means the filming, sound recording, editing, production and deliverables expressly described in Floyd’s Booking Form, quotation or invoice.

2 Supplier identity and brand licence
2.1 Your videography supplier is Floyd’s legal person or business named on the Booking Form, quotation and invoice. The trading name alone does not replace that legal identity.
2.2 Floyd uses the One Vision Videography name and specified branding under a separate licence from the Licensor. The licence permits brand use but does not, by itself, make Floyd an employee, partner or agent of One Vision Photography or the Licensor.
2.3 Floyd is responsible for the Videography Services, videography personnel, invoice, payments, delivery, complaints, insurance, tax and legal obligations under this Contract.
2.4 Neither One Vision Photography nor the Licensor is a party to or guarantor of this Contract unless the Booking Form expressly identifies that business as a contracting party. This clause must be read consistently with the parties’ actual working arrangement and applicable law.

3 Formation and scope of the Contract
3.1 The Contract begins when You accept the Booking Form or quotation, Floyd receives the Videography Booking Payment in cleared funds, and Floyd issues Booking Confirmation.
3.2 Only the Videography Services and deliverables expressly stated in the booking documents are included.
3.3 A specific written term in the Booking Form or accepted quotation takes priority over a conflicting general term in these Terms.
3.4 Any agreed change must be recorded in writing. Nothing in the Contract excludes or restricts Your statutory rights.
3.5 If a provision is invalid or unenforceable, the remaining provisions continue in effect.

4 Combined photography and videography collections
4.1 For a Combined Collection, Videography Services are contracted with and supplied by Floyd. Photography Services are contracted with and supplied by One Vision Photography.
4.2 You will receive Floyd’s agreement and invoice for the Videography Price and One Vision Photography’s separate agreement and invoice for the Photography Price.
4.3 Before You become bound, the booking documents should identify both suppliers, the Combined Collection Price, the amount charged by each supplier, all mandatory charges, booking payments and payment dates.
4.4 The two supplier invoices together will equal the advertised Combined Collection Price, unless You later request an optional extra or agree a change.
4.5 Payment to one supplier does not discharge an amount owed to the other. Cancellation of one contract does not automatically cancel the other; You must contact both suppliers if You wish to cancel both services.
4.6 Day-of coordination and shared branding do not merge the two contracts. Each supplier remains responsible for its own service, staff, creative decisions, delivery and complaints.

5 Prices invoices and payment
5.1 The Videography Price and Videography Booking Payment are stated in Floyd’s booking documents. Consumer prices include mandatory charges and any VAT properly chargeable by Floyd.
5.2 The remaining Videography Price is due by the date stated on Floyd’s invoice, normally four to six weeks before the Event.
5.3 An instalment plan does not change the final due date unless Floyd confirms the change in writing. If another person pays for You, You remain responsible for sums due.
5.4 Floyd may suspend Videography Services or withhold undelivered films while an amount properly due to Floyd remains unpaid, subject to Your statutory rights.
5.5 Extra coverage, travel, expedited editing, additional films, physical media and re-edits are payable only if disclosed or agreed before the cost is incurred.

6 Cancellation rights shortly after booking
6.1 If the Contract is made online, by telephone or away from business premises, You may have cancellation rights under the Consumer Contracts Regulations 2013. Some leisure services for a specific date may be exempt. Nothing here removes a right that applies by law.
6.2 Where a statutory cancellation right applies, the cancellation period will normally end 14 days after the Contract is entered into. Floyd will provide any information and model cancellation form required by law.
6.3 If You expressly ask Floyd to begin work during an applicable cancellation period and then cancel, You may have to pay a proportionate amount for work supplied before cancellation. The right may be lost after full performance where the legal requirements are met.

7 Planning and information
7.1 You must provide accurate final timings, locations, contact details, access information, ceremony rules, supplier details and important filming requests in reasonable time.
7.2 You should identify important people, planned surprises and culturally or personally significant moments. Live events cannot be repeated, and no particular person, reaction, detail, shot or moment can be guaranteed.
7.3 If You notice during the Event that an important requested moment has not been filmed, tell Floyd or the lead videographer as soon as reasonably possible so that reasonable efforts can be made.

8 Filming style and professional judgement
8.1 You acknowledge that You have considered Floyd’s portfolio and are booking the general style shown, while recognising that each Event, venue and lighting situation is different.
8.2 Floyd retains reasonable professional and artistic control over equipment, camera placement, lenses, lighting, movement, composition, shot selection, editing, colour grading, pacing and narrative structure.
8.3 Coverage may be affected by weather, lighting, delays, restricted access, venue rules, guest conduct, subject cooperation, safety, equipment failure despite reasonable care and circumstances outside Floyd’s reasonable control.
8.4 Floyd will provide the Videography Services with reasonable care and skill but cannot promise that every moment or request will appear in a final film.

9 Sound recording
9.1 Where appropriate and permitted, Floyd may use camera microphones, radio microphones or audio recorders. Clear audio cannot be guaranteed because of interference, venue systems, distance, wind, guest noise, restrictions or a speaker’s actions.
9.2 You should obtain permission from the venue, officiant and relevant speakers for microphone placement and recording where required. Floyd may remove, replace or omit unusable, unlawful, offensive or highly private audio using reasonable editorial judgement.

10 Venues permissions safety and drones
10.1 Venue, officiant, registrar or religious restrictions may limit movement, positioning, lighting, microphone placement, sound recording or filming. Floyd will comply with lawful and reasonable restrictions.
10.2 You are responsible for obtaining venue and officiant permission unless Floyd agrees otherwise in writing.
10.3 Floyd may pause, relocate or stop filming where conditions are reasonably believed to be unsafe, abusive, unlawful or likely to damage equipment.
10.4 Drone footage is subject to suitable weather, venue and landowner permission, airspace restrictions, legal requirements, operator availability and safe flying conditions. It is not guaranteed where it cannot lawfully or safely be provided.
10.5 If drone footage is a material paid-for element that cannot be supplied, Floyd will discuss an appropriate substitute or price adjustment, taking account of the booking documents and applicable law.

11 Travel and destination Events
11.1 Included travel and any travel zone are stated in the quotation or collection description.
11.2 Additional mileage, accommodation, parking, tolls, clean-air or congestion charges, ferries, flights and subsistence will be disclosed and agreed before they become payable where reasonably calculable.
11.3 For destination Events, You must provide reasonable access, timings and information about permits, entry rules and venue requirements.

12 Videographer availability and replacement
12.1 Floyd may use suitably skilled employees, assistants or subcontractors to provide parts of the Videography Services while remaining responsible for performance of this Contract.
12.2 If Floyd or a named videographer cannot attend because of illness, injury or another circumstance beyond reasonable control, Floyd may offer a suitably competent replacement.
12.3 If material Videography Services cannot be supplied and no reasonable replacement is available or accepted, Floyd will refund payments for services not supplied, without limiting any further statutory remedy that applies.

13 Coverage hours and breaks
13.1 Coverage starts and ends at the times or events described in the booking documents. Delays do not automatically extend the agreed finish time.
13.2 Extra coverage is subject to availability and an agreed additional charge. Reasonable comfort, refreshment and equipment-management breaks may be required during long coverage.
13.3 If a meal is required for full-day team members, this must be stated in the booking documents.

14 Delivery
14.1 The films and delivery method are those stated in the booking documents. Any target delivery period is an estimate unless expressly described as guaranteed.
14.2 Floyd will deliver within the agreed period or, if no binding period is agreed, within a reasonable time. Seasonal workload, Client approvals, illness and third-party hosting or production delays may affect delivery.
14.3 Floyd will tell You about a material delay and take reasonable steps to reduce it. Your statutory remedies for unreasonable delay remain unaffected.

15 Editing music and licensed material
15.1 The final films are selected and edited using Floyd’s professional judgement and the agreed style. Not all recorded material will be used.
15.2 Music is selected from appropriately licensed sources or used with appropriate permission. A specific commercial track cannot be promised unless lawful licensing is available and any cost is agreed.
15.3 Platform copyright systems may restrict, mute or remove Client-uploaded films containing music. Floyd is not responsible for a platform’s independent action but will explain the supplied licence or sharing limitations.
15.4 Reasonable correction of an error or failure to match the agreed description is handled under Your statutory rights. Discretionary re-edits or a different creative preference may carry an agreed charge.

16 Raw footage and project files
16.1 Raw footage, unedited audio, project files and editing timelines are not included unless expressly stated in writing.
16.2 Raw footage may contain incomplete clips, test shots, duplicates, technical material, private conversations or material unsuitable for delivery. If supplied, its format, scope, storage medium and any charge must be agreed in writing.
16.3 Floyd is not required to retain all unused material indefinitely. The applicable retention period should be stated in the Booking Form or Privacy Notice.

17 Digital delivery storage and backups
17.1 You should download delivered files promptly, check them and make at least two independent backup copies.
17.2 Floyd will use reasonable backup procedures during production but does not promise indefinite storage unless expressly agreed.
17.3 If a replacement download or recovery is available after the stated access period, a reasonable charge may apply if disclosed before the work is undertaken. This does not affect remedies for faulty or incomplete delivery.

18 Client approvals
18.1 You must provide requested music preferences, names, titles, selections, wording and approvals within a reasonable time.
18.2 Carefully check names, dates, titles and other text before approving a film or physical product. Changes after approval may involve an agreed re-edit or replacement charge, unless the item is faulty or not as described.
18.3 Floyd may archive an inactive project after reasonable notice. Any reactivation charge and final deletion date must be communicated clearly and remain consistent with legal retention duties.

19 Copyright and personal-use licence
19.1 Copyright in footage, films, edits, graphics and designs remains with Floyd or the relevant creator unless assigned in writing.
19.2 After full payment, Floyd grants You a non-exclusive licence to watch, privately copy and share the delivered films for personal and domestic purposes, subject to any stated music or third-party licence restrictions.
19.3 Written permission is required before selling, commercially licensing, broadcasting or using the films for business promotion. Wedding suppliers seeking promotional use should contact Floyd directly.
19.4 You must not present a substantially altered version as Floyd’s original work or remove a watermark where a watermarked preview is supplied, but this does not prevent lawful personal use or limit Your statutory rights.

20 Portfolio use and privacy choices
20.1 Floyd will record Your publicity preference in the booking documents. Any consent request should be separate, clear and optional.
20.2 Where Floyd relies on consent to publish identifiable footage, You may withdraw that consent for future use. Withdrawal does not affect lawful use before withdrawal or another lawful basis that may apply.
20.3 Floyd will not sell identifiable wedding footage to unrelated third parties for advertising without appropriate permission or another lawful basis.

21 Personal data
21.1 Floyd processes personal data under the UK GDPR, Data Protection Act 2018 and the Privacy Notice supplied or linked before booking.
21.2 Data may include contact, Event, venue and supplier details, booking and payment records, correspondence, questionnaire responses, images, voice and audio recordings.
21.3 Floyd may share necessary information with videographers, editors, hosting and delivery providers, music licensors, couriers, payment providers, accountants, insurers, IT providers and professional advisers.
21.4 For a Combined Collection, Floyd and One Vision Photography may share information reasonably necessary to coordinate the Event. Each supplier is responsible for explaining its own processing and identifying its own data-controller role.
21.5 Retention periods, Your data rights and Your right to complain to the Information Commissioner’s Office are described in the Privacy Notice.

22 Client responsibilities and guest conduct
22.1 You must provide accurate information, cooperate reasonably with the schedule and help maintain a safe working environment.
22.2 You should tell guests that professional filming will take place and raise any known privacy or safeguarding concern before the Event where reasonably possible.
22.3 You must ensure that neither You nor Your guests subject the team to threatening, abusive, discriminatory, harassing or unsafe behaviour.
22.4 For serious unsafe or abusive conduct, Floyd may pause or end coverage after taking steps reasonable in the circumstances. Payment and any refund will be assessed fairly by reference to work supplied and loss caused.

23 Cancellation by the Client
23.1 You may cancel this Contract by written notice to Floyd. Cancellation takes effect when Floyd receives the notice.
23.2 Because Floyd reserves a specific date and may turn away other work, Floyd may retain or claim a reasonable amount reflecting net loss directly caused by cancellation, taking account of work completed, costs saved, non-recoverable expenditure and reasonable efforts to obtain replacement work. The same loss will not be recovered twice.
23.3 Subject to clause 23.2 and Your statutory rights, the following is the maximum videography cancellation charge unless a lower amount fairly reflects Floyd’s net loss:
More than 365 days before the Event: the Videography Booking Payment.
365 to 183 days before the Event: the Videography Booking Payment plus 25% of the remaining Videography Price.
182 to 123 days before the Event: the Videography Booking Payment plus 50% of the remaining Videography Price.
122 to 63 days before the Event: the Videography Booking Payment plus 75% of the remaining Videography Price.
62 days or fewer before the Event: up to 100% of the Videography Price.
23.4 The Videography Booking Payment is not automatically non-refundable in every circumstance. Any retention or further charge remains subject to fairness, proportionality and applicable law.
23.5 Cancellation of Floyd’s Contract does not cancel One Vision Photography’s separate Contract. Contact that supplier separately.

24 Postponement or change of date
24.1 Tell Floyd promptly if You wish to change the Event Date. A transfer is subject to availability and written agreement; it is not automatic.
24.2 If Floyd is available, payments may be transferred to one replacement date agreed by the parties. Reasonable additional costs or a price difference may apply only where explained and agreed in advance.
24.3 If Floyd is unavailable or no replacement date is agreed, the change may be treated as a cancellation. Any charge will be assessed fairly under clause 23, taking account of the circumstances and losses avoided.
24.4 You must agree a date change separately with One Vision Photography for any Photography Services.

25 Cancellation by Floyd
25.1 Floyd may cancel for a serious Client breach that is not remedied within a reasonable time after written notice, or immediately where fraud, unlawful instructions, serious abuse or an urgent safety risk makes continuation unreasonable.
25.2 Floyd may also cancel where circumstances genuinely beyond reasonable control make performance impossible and no reasonable replacement can be provided.
25.3 Where You are not at fault, Floyd will refund amounts paid for Videography Services not supplied. This does not limit any further statutory remedy that applies.

26 Events beyond reasonable control
26.1 Neither party is responsible for delay or failure caused by an event beyond reasonable control to the extent the law allows, but the affected party must notify the other promptly and take reasonable steps to reduce the effect.
26.2 The parties will first consider a reasonable change, postponement or replacement. If performance becomes impossible or radically different, either party may end the affected part of the Contract, with payments adjusted fairly for services supplied, costs saved and recoverable sums.

27 Standard of service and statutory rights
27.1 Floyd will provide the Videography Services with reasonable care and skill. Information about Floyd or the service that consumer law treats as binding forms part of the Contract.
27.2 If a service is not performed with reasonable care and skill or does not match binding information, You may have rights including repeat performance or a price reduction. Digital content and physical goods must also meet applicable legal standards.
27.3 Nothing in these Terms removes or reduces Your statutory rights.

28 Loss damage and liability
28.1 Floyd is responsible for loss or damage that is a foreseeable result of breach of this Contract or failure to use reasonable care and skill.
28.2 Floyd is not responsible for loss caused solely by inaccurate information, restricted access, non-cooperation, unlawful instructions, third-party conduct or circumstances outside reasonable control, except to the extent Floyd caused or contributed to that loss.
28.3 Nothing excludes or limits liability where it would be unlawful, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or Your statutory rights.
28.4 The Videography Services are supplied for private and domestic use. Floyd is not responsible for business losses unless business use was expressly agreed.
28.5 One Vision Photography’s liability for Photography Services is governed by its separate contract. The brand licence does not itself transfer Floyd’s contractual liabilities to the Licensor or photography supplier.

29 Insurance
29.1 Floyd will maintain insurance appropriate to the Videography Services and any legal or venue requirements, including public liability cover where appropriate.
29.2 Drone work will be undertaken only by an appropriately qualified and insured operator where required.

30 Complaints
30.1 Raise a concern with Floyd as soon as reasonably possible and provide enough detail for it to be investigated. This does not impose an unfairly short deadline or remove a statutory right.
30.2 Floyd will acknowledge and respond within a reasonable time and will try to resolve the matter fairly.
30.3 Videography complaints and payments must be addressed to Floyd. Photography complaints must be addressed separately to One Vision Photography.

31 Notices and communication
31.1 Formal cancellation, postponement and complaint notices should be sent to the email or postal address stated in the Booking Form. Keep a copy and evidence of sending.
31.2 You must keep Your contact details current and check junk or spam folders. A message is not treated as received merely because it was sent where the sender receives a delivery failure notice.

32 No transfer without safeguards
32.1 Floyd will not transfer this Contract in a way that materially reduces Your rights without a lawful basis and appropriate notice or consent.
32.2 You may not transfer the booking to another client, event or date without Floyd’s written agreement.

33 Third-party rights
33.1 Except where the Contract expressly says otherwise, only You and Floyd may enforce this Contract. The Contracts (Rights of Third Parties) Act 1999 does not give enforcement rights to another person.

34 Governing law and courts
34.1 The Contract is governed by the law of England and Wales.
34.2 You may bring proceedings in the courts of the part of the United Kingdom where You live where consumer law permits. Nothing in this clause limits any mandatory consumer protection.

35 Entire agreement and acceptance
35.1 The contractual documents listed in clause 3 contain the agreement concerning the Videography Services, without excluding liability for fraud or information that consumer law makes binding.
35.2 Before accepting, You should read the documents and ask Floyd about any term You do not understand or do not wish to accept.

Email Floyd on:

[email protected]